As of 12 August 2022, the new address for the Interop email box will be: Interop@widma.gov

NextGen9-1-1 stands for NextGeneration9-1-1 (abbreviated NG9-1-1 or NG911). NG9-1-1 refers to the ability to transmit, receive, process, transfer, dispatch, use, and store both voice and data (in the form of pictures, videos, text messages, and incident information) associated with a 9-1-1 call or request for emergency assistance.

The NG9-1-1 system that will be implemented in Wisconsin will contain the same functions of the current analog system while providing for greater accessibility, interoperability, and a more efficient use of 9-1-1 resources. NG9-1-1 will enable the transfer of 9-1-1 calls between geographically dispersed Public Safety Answering Points (PSAPs), increase sharing of data and resources to improve emergency response, and improve coordination and partnerships within the 9-1-1 community.

The Department of Military Affairs’ Office of Emergency Communications (OEC) is responsible for the creation, operation, maintenance, and oversight of a statewide ESInet that interconnects all public safety answering points in the state to begin the implementation of NG9-1-1.

NG911 Benefits

  • Improved response times and location data 
  • Data sharing and call transfer interoperability between PSAPs 
  • Improved redundancy and reliability 
  • Greater visibility within emergency incidents: video from public-safety systems, video and images from citizens, and texts to and from citizens 


NG911 Challenges

  • Adequate funding mechanism for system maintenance particularly for smaller PSAPs 
  • Increased cost during initial implementation
  • Up to date and relevant 9-1-1 legislation
  • Training and StandardsStatewide governance, coordination, and planning
  • Increased cyber security threats

Funding Opportunities

FY24 PSAP Grant Program

The Wisconsin Department of Military Affairs/Office of Emergency Communications (DMA/OEC) is pleased to announce the Fiscal Year (FY) 2024 PSAP Grant Program funding opportunity. The PSAP Grant Program is intended to provide additional funding for the equipment upgrades and advanced training necessary for Next Generation 9-1-1 (NG9-1-1) implementation.

For more information about the PSAP Grant Program eligibility requirements, basic training and service standards, and how to apply, please see the PSAP Grant Announcement: June 2023 FY24 NG911 PSAP Grant Announcement.

FY24 GIS Grant Program

The Wisconsin Department of Military Affairs/Office of Emergency Communications (DMA/OEC) is pleased to announce the Fiscal Year (FY) 2024 NG9-1-1 GIS Grant Program funding opportunity. The NG9-1-1 GIS Grant Program is intended to provide funding to county land information offices for data creation, preparation, and remediation activities necessary for enabling Next Generation 9-1-1 (NG9-1-1).

For more information about the GIS Grant Program eligibility requirements, allowable and unallowable expenses, and how to apply, please see the GIS Grant Announcement: June 2023 FY24 NG911 GIS Grant Announcement.